Most FBA sellers who expand from North America into Europe treat it as a second marketplace. It is not. It is a different import structure β different importer, different tax numbers, different clearance rules β bolted onto a warehouse network that will refuse your shipment if the paperwork behind it does not hold up.
That is why European expansion goes wrong in a particular way. The freight is usually fine. What fails is the layer underneath it: nobody is legally the importer, the VAT number Amazon expects does not exist yet, or the goods clear into one country and then cannot legally be moved to the warehouse they were planned for.
This article deliberately stays on the Amazon-specific and EU-specific layer β importer structure, tax numbers, Seller Central setup, VAT cash flow, placement, and inbound acceptance. The general mechanics of EORI, VAT and import compliance are covered on our China to Europe and China to UK pages, and the general FBA flow β shipping options, costs and the seven-step process β is in our Amazon FBA freight guide.
1. Who is the importer? Amazon will not be it
This is the first thing to settle, and the one sellers most often assume is handled. Amazon operates the fulfilment centre. It receives your goods. It does not act as the importer of record for your commercial consignment, and it will not clear your goods through customs on your behalf.
Someone must be named as the importer. Broadly you have two shapes to choose from:
- Import in your own name through an EU-established entity you control. Clean, and it keeps your input VAT recoverable, but it means forming or already having an entity in the Union.
- Import through an EU-established importer acting for you β a service provider or a partner entity. It solves the establishment problem, but the importer named on the declaration is a third party, which has consequences for who recovers the import VAT and who holds the compliance record.
The choice is not a formality. It determines which company's name appears on the customs declaration, who can deduct the import VAT, and who is answerable for the accuracy of the entry. Decide this before you book freight, because it changes what documentation the shipment needs.
2. EORI and VAT: two numbers, two different jobs
These get used interchangeably in conversation and they should not be. They are issued for different purposes and they have different geographic scopes.
| Number | What it is for | Scope |
|---|---|---|
| EORI | Identifying your business to customs authorities when goods cross the border | EU-wide β one valid number covers customs across the Union. The UK has its own separate GB EORI after Brexit. |
| VAT number | Reporting and paying VAT, and claiming input VAT back | Country by country β you normally need a registration in each country where you hold stock. |
The consequence for FBA sellers is straightforward: one EORI, potentially several VAT registrations. Which countries you need depends on where your inventory will physically sit β not on where your customers are.
3. Putting your tax numbers where Amazon can see them
Amazon asks for your tax registrations in Seller Central and uses them to decide what it will let you do. A number that is missing, unsubmitted or still unvalidated can leave you unable to create shipments into that country β which is a frustrating way to discover a registration gap, because it surfaces at the moment you are trying to plan a shipment.
Two practical points that save trouble later:
- Get the registration before you plan the inbound. Registering takes time, and it is outside the control of your forwarder. Building the registration timeline into the launch plan is the difference between shipping on schedule and sitting on finished stock.
- Keep the number on the declaration consistent with the number on your account. If the importer on the customs entry and the entity registered in Seller Central are not the same, that mismatch has to be explainable, and it is much easier to get right the first time.
4. Import VAT: recovery is not the same as cash flow
The question sellers usually ask is whether import VAT is recoverable. Generally, if you are VAT-registered in the country of import, import VAT can be treated as input VAT against the VAT you charge on your sales. So on paper it is not a permanent cost.
The problem is timing. Unless a deferment or postponed-accounting arrangement applies to you, the VAT is payable at the point of import β before the stock has sold, and often before it has even reached the fulfilment centre. On a large inbound that is working capital tied up for weeks.
The mechanisms that address this differ between countries and depend on your registration status and importer structure, so treat them as a question for your tax adviser rather than a generic answer. What matters from a freight planning point of view is this: if the VAT position at import is not sorted out, the goods do not clear, and no amount of well-arranged transport moves them.
5. Pan-EU and single-country inbound: the decision that changes your freight
Where you put your stock determines both your tax footprint and your freight pattern, and the two decisions are the same decision.
- Storing in multiple countries puts inventory closer to buyers, but it normally means a VAT registration in each of those countries β and it means your inbound is split across several destinations, each with its own clearance and each with its own appointment and acceptance rules.
- Storing in one country keeps your registration footprint to one, at the cost of relying on Amazon to move stock onward, and of cross-border delivery times between your chosen country and the rest of your market.
Either way, the freight consequence is the same and it is easy to miss: a European FBA inbound is very often not a single container to a single address. It is a split shipment, with different destinations cleared separately. Plan the split before you book, because it changes the routing, the paperwork and the number of delivery appointments involved.
6. Amazon's inbound requirements for European fulfilment centres
European fulfilment centres apply the same order of checks you may already know, but the tolerance for a mismatch is low and the consequence is a refused delivery rather than a short delay. The requirements that most often catch sellers out:
- A shipment plan must exist before the goods are dispatched. Every carton has to belong to an Amazon shipment, with the shipment ID documented. Arriving without one is not a paperwork problem to fix on the dock.
- Labels must be readable and must match the contents. Item labels and carton labels are scanned. A label that will not scan, or that identifies the wrong product, stops the carton being received.
- Carton and pallet limits are enforced, not advisory. Amazon publishes weight and dimension limits and packaging requirements; a carton over the limit is rejected. Check the current limits for the marketplace you are shipping to rather than carrying over a figure from another region.
- Delivery appointments apply at many sites. Where an appointment is required, the load has to be booked in. Turning up without one means the vehicle is turned away β and on a container that is a costly way to learn the rule.
- The data you declare must match what physically arrives. Carton count, SKUs and quantities in the shipment data are compared against the delivery. Differences have to be explained.
None of this is exotic. The point is that it is sequential: the tax numbers enable the shipment plan, the shipment plan enables the labels, and the labels enable acceptance. A gap at the front of that chain shows up at the back, on the dock.
7. Why FBA Europe shipments get rejected, held or cannot be delivered
Across the shipments we handle, the failures cluster into a small number of causes β and almost none of them are transport failures:
- No valid importer. Nobody in the chain can legally be named on the customs declaration, so the goods cannot be cleared at all.
- A tax registration gap. The VAT number for the destination country does not exist yet, so the inbound shipment cannot be created in Seller Central.
- Cleared in the wrong place. Goods are cleared into a country they are not going to be stored in, and then cannot legally move onward as planned.
- Import charges unpaid. Duty or VAT not settled at import holds the cargo at the port of entry regardless of the delivery appointment.
- No delivery appointment, or a missed one. The load arrives at a site that is not expecting it.
- Label or data mismatch. Cartons that will not scan, or that disagree with the shipment record.
- Carton or packaging outside the limits. Over-limit or overhanging cartons are refused rather than repacked.
- Documentation that does not match the goods. Invoice and packing list that differ from what is in the container turn a routine clearance into an inspection.
Notice the pattern: every one of these is decided before the container is loaded. That is why we would rather check a seller's setup at the planning stage than troubleshoot it at the destination port. The DDP mechanics behind several of these items are set out in our DDP shipping guide.
8. A pre-shipment checklist for FBA Europe
Work through this before booking. If any line is open, the shipment is not ready β and the cost of closing it later is always higher.
| Item | What "ready" means |
|---|---|
| Importer structure | You know whose name goes on the customs declaration, and that party is able to accept that role. |
| EORI | A valid EORI exists for the customs territory you are importing into (EU and/or GB as applicable). |
| VAT registrations | Registrations exist for every country where stock will be held, and the numbers are set up in Seller Central. |
| Destination and split | The fulfilment centres are confirmed and the shipment split is decided, not estimated. |
| Shipment plan | The inbound plan is created and you have the shipment ID before dispatch. |
| Labels | Item and carton labels are prepared, legible and matched to the shipment record. |
| Commercial documents | Invoice and packing list agree with each other and with the physical goods; commodity codes are assigned. |
| Delivery arrangements | You know whether the destination requires a booked appointment, and who books it. |
| Product eligibility | The product is permitted for sale in that marketplace and is not restricted for the channel. |
If you would rather have a second pair of eyes on it, that is exactly the point at which to send us the plan. Checking a setup costs very little; recovering a container that has cleared into the wrong country does not.
FAQ: Amazon FBA Europe
Does Amazon act as the importer of record for FBA shipments into Europe?
No. Amazon is the recipient and warehouse operator, not the importer of record. The import declaration has to be made in the name of an importer your business controls β your own EU-established entity, or an EU-established importer acting for you. If nobody in the chain can legally be the importer, the goods cannot be cleared, no matter how well the freight is arranged.
Do I need a separate EORI number for every European country I sell into?
No β EORI is an EU-wide customs identifier, so one valid EU EORI covers customs across the Union, issued by the member state where your business is established. The United Kingdom is outside that system after Brexit and requires its own GB EORI. VAT numbers work differently: they are country-specific, and you generally need one in each country where you hold stock.
What happens if my VAT number is missing from Seller Central?
Amazon uses the tax numbers on your account to determine whether you may store inventory in a given country. If a number is missing or has not validated, you can find that you are unable to create shipments to that country's fulfilment centres, or that your selling privileges in that marketplace are restricted. Set the numbers up before you plan the shipment, not after.
Can import VAT be recovered?
If you are VAT-registered in the country of import, import VAT is normally recoverable as input VAT against VAT you charge on your sales. The practical question is cash flow: you still have to fund it at the moment of import unless a deferment or postponed-accounting arrangement is in place. Whether a given scheme applies to you depends on your registrations and your importer setup, so confirm it with your tax adviser before relying on it.
Can GO Logistics handle the customs side of my FBA Europe shipments?
We arrange the transport, prepare and check the shipping documentation, and coordinate clearance with the customs broker at destination. What we do not do is register your company for VAT or act as your tax representative β tax registrations and the choice of importer structure sit with you and your tax adviser. Send us the route, the goods and your registration status and we will tell you what the shipment needs.
Planning your first Amazon Europe inbound from China?
Send us the route, the goods and your current registration status. We will tell you what the shipment needs β importer, documents, routing and delivery β before you commit to a booking. Reply within 24 hours.
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